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Privacy Policy

When you email or us from our website, or, when you submit any information as part of the booking process or otherwise, we collect the personal information you give us. Privacy is a growing concern these days, and we want you to know that your information is safe with us.

CONSENT

How do you get my consent?

When you provide us with personal information, we imply that you consent to our collecting it and using it for that specific reason only. In general, that reason will be to make progress in the booking process.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@sikelelitravel.com  or mailing us at:

Sikeleli Travel & Expeditions Limited

2487 Westhill Court,
West Vancouver,
BC, V7S3A5,
Canada

Information Collected

Information provided by the user. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. Other information gathered is outlined below.

Email marketing (if applicable): With your permission, we may send you emails about our website, new itineraries and other updates.

Disclosure of Information

We may disclose your personal information if we are required by law to do so, or if you violate our Website Terms and Conditions, or our Travel Terms & Conditions.

Google Analytics

What is Google Analytics?

We use Google Analytics to collect information about the use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used before coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behaviour on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.

If you choose, you can opt-out by turning off cookies in the preferences settings in your web browser. For more information on Google Analytics, please visit the Google Analytics website.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website Terms & Conditions.

If you make use of the online credit card processing facility, it is important to note that we do not request and cannot, therefore, store your credit card information on our website, as all payments are made through our credit card processor’s (Moneris) secure server using the Secure Sockets Layer (SSL) protocol.

Links: When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies

What are cookies?

A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you.

We use cookies for many purposes. We use them, for example, to remember your web preferences, to make the ads you see more relevant to you, to count how many visitors we receive to a page, to help you sign up for our services and to protect your data. We protect your privacy in our use of cookies and other information.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

Need to get in touch?

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@sikelelitravel.com or by mail at:

Sikeleli Travel and Expeditions Limited

Attn. of: Privacy Compliance Officer

2487 Westhill Court,
West Vancouver,
BC, V7S3A5,
Canada